PALM BEACH, FL – In a sales tactic that was originally widely decried when it was first introduced in the videogame industry, automobile manufacturers are increasingly embracing microtransactions for customers to be able to access even the most basic of features in their vehicles, a highly-criticized practice that industry experts are predicting will only get worse as time goes by.
Owners of vehicles built by manufacturers such as BMW, GMC, Toyota, and others are finding themselves more and more often being asked to pay additional fees or subscribe to specific services for features of these vehicles that have previously been offered for free in the past, such as heated seats or steering wheels, remote starting, and even safety systems that automatically dims high beam headlights when it senses cars coming from the opposite direction.
For example, BWM is charging customers in several countries a monthly fee of $18 to access their sedan’s heated seats feature, with annual and multi-year subscriptions available at discounted rates as well; General Motors has started requiring Buick, GMC, and Cadillac Escalade owners to pay $1,500 for a mandatory three years of OnStar voice/remote control service; and Toyota has started charging customers an $8 monthly fee for the previously-free option to remote start their vehicles using their key fob; Volkswagen, Porsche and Audi are considering following similar plans.
Elon Musk’s Tesla is considered the forefather of such plans; Tesla owners can currently pay $9.99 monthly for streaming music, GPS, and other digital features; in addition, they can pay $200 a month – or a one-time payment of $12,000, due to go up to $15,000 in September – to access the vehicle line’s “Full Self-Driving” option.
Industry experts are saying this trend is expected to only worsen as more and more manufacturers introduce it in dribs and drabs, slowly conditioning the public to simply accept it as “normal.” Eventually, microtransactions are anticipated to find their way into even the most basic of models; General Motors informed investors that they expect to be making as much as $25 billion per year by 2030 for software and service subscriptions alone; that number was $2 billion in 2021.
However, experts are predicting that automakers are gearing up to shoot themselves in the foot with excessive fees, eventually leading to “subscription fatigue,” similar to what is currently occurring with the countless streaming television services that consumers are inundated with; with so many options to choose from – coupled with constantly-rising fees – services such as Netflix are not only reporting drastically-slowed growth, but an overall loss of subscribers.
Clearly, if automotive microtransactions are to be curbed before they take a permanent foothold, consumers need to let their wallets do the talking by not buying into them.
Christopher Boyle is an investigative journalist, videographer, reporter and writer for SEARCHEN NETWORKS® as well as other independent news and media organizations in the United States. Christopher works on a wide variety of topics and fields, has been featured in print and online in a variety of publications, from local to national, and helps keep a keen-eye on what’s happening in the automotive world for Auto Buyers Market.